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Support Request

Network Status Page

The Falcoda Internet network status page is updated with any planned maintenance or current system issues. Please check this page before contacting customer services. Network Status Page

Support Centre
To raise a new support ticket please send your email to and one of our customer service representatives will reply to you as soon as possible.

Support Times
Telephone: 0330 0883541 (mon-fri 9a.m - 7p.m)
LiveChat: 7 days a week (9a.m - 11p.m)
Email: 24/7 every day of the year

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